Below is a diagram showing our approach to Directed Work and how we HELP YOU DEFINE AND MOVE TO DIRECTED WORK, and DESIGN OT SOLUTIONS to ASSIST YOUR OPERATIONS and meet your operational goals.
At the highest level, it is quite straightforward:
Define the Work Flows You Want to Direct, Integrate, an Optimize
Define How You Want the Work Flows to Integrate / Their Touch Points
Define Your Desired Typical Operations Day based on Directed Work/Operations By Exception
Define the Data You Need to Support the Work Flows and Their Integration
Determine and Shore Up Any Automation, Technology, or Communication Gaps
Review Your Organization For Alignment
Determine Your Change Management and Execution Plan
Execute the Plan and Implement
Train and Roll Out the New Work Flows and Solutions
Put In Place an Appropriate Support Model and Resources